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Search FAQs

BLUE/ What is the solution when activation and deactivation/recovery of the license is disabled?

Please contact one of the following Software Registration Centers.
Software Registration Centers List;
"License Manager" > Help > Support


Software Registration Centers;
Software Registration Centers are open during the stated hours, Monday to Friday only.

Europe | English, German | 8:30 - 17:00 (CET*)
TEL +420 281 088 696
E-mail src-eeurope@schneider-electric.com

North and Central America | English | 8:00 - 17:00 (EST*)
TEL +1 888 266 8705 (from US and Canada)
TEL +1 978 975 9755 (from other countries)
E-mail src-americas@schneider-electric.com

South America | English | 8:30 - 17:00 (CET*)
TEL +420 281 088 696
E-mail src-southamerica@schneider-electric.com

Asia and Pacific | English | 9:00 - 17:00 (AEDT*)
TEL +61 2 9125 8531
E-mail src.asiapacific@schneider-electric.com

France | French | 8:00 - 18:00 (CET*)
TEL 0825 012 999 (from France)
TEL +33 492 088 268 (from other countries)
E-mail global-src-france@schneider-electric.com

Italy | Italian | 8:00 - 18:00 (CET*)
TEL +39 011 40 73 333
E-mail it-registrazione-software@schneider-electric.com
____________________________________________________________
*) CET = Central European Time = UTC + 01:00
EST = Eastern Standard Time = UTC - 05:00
AEDT = Australian Eastern Daylight Time = UTC + 11:00
UTC = Coordinated Universal Time