PS6000 configurator page cannot load properly

Posted: 2022/4/18
 

An issue has been detected on IPC PS6000 configurator page: "The selection tool is not currently available" could be displayed in place of configurator widget. We apologies for the inconvenience and work on the restoration of the system. 

Incident content

2022/4/18(Mon) 9:30 (JST) PS6000 Configurator might be prevented from loading correctly. Customer then is unable to execute PS6000 selection. 

Recovery action

2022/4/18(Mon) 14:00 (JST) Root cause has been identified and correction deployment under assignment. 
2022/4/18(Mon) 17:49 (JST) Problem has been solved and configurator is back to normal.