Important announcement to customers who using STW6000 Series of Basic Web HMI


Thank you very much for your continuous use of Pro-face products.

We have confirmed the following symptoms on STW6000 series of Basic web HMI. The symptom and corrective measures for this problem are indicated below. We sincerely apologize for any inconvenience this may cause you.

Symptom Descriptions

With the basic Web HMI STW6000 series, you cannot log in if a password including numbers / symbols is set on the password page at turn-on.

Affected products

Target: Use with the product below

Product NameSTW6000 Series
VersionSV 1.0


After downloading the STW6000 series update module from below, follow the instructions to perform the installation.

STW6000 series update module


If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.