Notice for Customers Using PS5000 series Optional Interface Card of Ethernet

NoteEOCPS5000 Series
Posted: 2024.05.31



Thank you very much for your continuous use of Pro-face products.

We would like to inform that the software is end of support service for ethernet settings. The software for configuring the IEEE 1588 function may not work normally (starting in demo mode). It is difficult to provide enough support for our customer. Therefore, we have decided to end of support for this software.
We apologize for any inconvenience this may cause and appreciate your understanding.
Note, LAN functions can be used except IEEE 1588 function

Details of symptom

When it is started the IEEE 1588 settings software, a message window “No valid License found! Running in demo mode!” will be displayed.

Target Products

When the following Optional Interface Card of Ethernet products are used in combination.

Product modelPFXZPBMPRE2(Discontinued: Jun 30, 2023)
PFXZPBMPPE2(Discontinued: Jun 30, 2023)
Target softwareIEEE 1588 Protocol Stack for Microsoft Windows


Contact us

If you have any concerns for this notice, please call to Schneider Electric customer care center.
Contact at Schneider Electric customer care center