Important notice to customers using multiple drives on PS5000 Series Windows Embedded Standard 7

Last Updated: Feb. 7, 2018
Posted: Jul. 4, 2016
 
Thank you very much for your continuous use of Pro-face products.
We have confirmed that the following symptom occurs in using 2 or more drives on PS5000 Series Windows Embedded Standard 7.
We will report it as described below.

Symptom Descriptions

The write filter function may not be enabled by the EWF Manager while 2 or more drives are being used on PS5000 Series Windows Embedded Standard 7.

Applicable products

Industrial PC (IPC):
Product Series PS5000 Series
Product Model
Modular Type/Box Type/Slim Type
PFXP*2*****△**☐*00

△ = 3/4
☐ = alphanumeric character except N

Measures

This symptom occurs because the EWF Manager may disable the write filter function depending on a combination of the main unit's drive configuration and the media. This symptom can be improved with a repairing tool. For how to use the repairing tool and provide it *1, please contact our sales office in your region.

*1 In downloading the repairing tool, some network security files may be affected.

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.