Important Notification to customers that are using the PS4000 Series Core 2 Duo P8400 2.26GHz model

Posted: Jun. 17, 2015
Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on PS4000 series Core 2 Duo P8400 2.26GHz model.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom descriptions

The screen display of PS4000 Series Core 2 Duo P8400 2.26GHz model becomes rarely abnormal because an old display driver is installed in the following applicable products.

Applicable products

PS4000 Series:

Product Series PS4000 Series
Product Model PS-4800 (PFXPP18***********)
PS-4700 (PFXPx17***********)
PS-4000B (PFXPB1B***********)
Target OS Windows Embedded Standard 7 (WES7) (32bit/64bit)
Target Lot Shipped after December 2014

Measures

Inquiry

If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.