Important Notification to customers who are using GP-Pro EX Ver. 4.03.100

Posted: Apr. 28, 2015
Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on GP-Pro EX Ver. 4.03.100.
The symptom and corrective measures for this problem are indicated below.
We sincerely apologize for any inconvenience this may cause you.

Symptom descriptions

In the case of using GP-Pro EX Ver. 4.03.100 with area limitation models, serial communication did not work. Hence, the download service of GP-Pro EX Ver. 4.03.100 was suspended due to investigating the impact for other models. As the investigation result, there was not this issue in other models.

Applicable products

Screen Editor [GP-Pro EX]:
Product Model PFXEXEDV40
Target Version GP-Pro EX Ver. 4.03.100
How to confirm the version [Help(H)] → [Version Information(A)]

Measures

Inquiry

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For contact information, please refer to the "Inquiry" page.