Important Notification to customers that are using Siemens AG SIMATIC S7 MPI Direct

Posted: Dec. 5, 2014

Thank you very much for your continuous use of Pro-face products.
We have confirmed the following symptoms on Siemens AG SIMATIC S7 MPI Direct.
The symptom and corrective measures for this problem are indicated below
We sincerely apologize for any inconvenience this may cause you.

Symptom descriptions

When SP5000 Series Power Box (SP-5B10) connects Siemens AG SIMATIC S7 MPI Direct, HMI sometimes does not start correctly. Finally, HMI is freeze.

Applicable combination of products

Editor [ GP-Pro EX]:
Product model PFXEXEDV40
Target Version GP-Pro EX Ver.4.00.000 to Ver. 4.02.000
How to confirm the version [Help (H)] → [About this program (A)]
Programmable HMI:
Series SP5000 Series
Target SP-5B10



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