Important Notice about the SP5000 Series (Open Box)

Last Updated: Oct. 8, 2014
Posted: Aug. 7, 2014

Thank you very much for your continuous use of Pro-face products.
We regret to inform you that we will not be able to deliver the product as agreed, because we should have proactive quality improvement action on this product due to couple of feedback from stakeholders. Affected products are as following tables.
We sincerely apologize for any inconvenience this may cause you.

We are pleased to announce you that SP-5B40 is restarted to sale. All necessary actions were done and it reached our expected quality target.
We thank you for your understanding in this matter and for your continuing to business with Schneider Electric Japan Holdings Ltd./Pro-face.


Applicable Models

Series Target Model Model No.
SP5000 Series Open Box SP-5B40 PFXSP5B40
Option CFast Card (32 GB, SLC) for CFast Card Slot (Storage) PFXZCDSCCFA321
CFast Card (16 GB, MLC) for System Card PFXZCDSCCFA162


If you have any inquiries, please contact our sales office in your region.
For contact information, please refer to the "Inquiry" page.