IDMS Password Setting Steps - Proface

For users loging in for the first time onto Service Platform or users logging in again after a long period of inactivity, we offer two options to set or reset your password.

Method 1 (password setting)

  1. On login screen, enter your email and any random password
    Step 1
  2. A message will be displayed notifying that an email has been sent to you
  3. Follow the instructions on the email you will receive

Method 2 (password reset)

  1. On login screen, click on "Having trouble logging in"
    Step 2
  2. Click on "Forgot your password"
  3. Enter your mail address, click on the captcha and "Reset password"
    Step 4
  4. Follow the instructions on the email you will receive