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The touch panel doesn't respond. (PL and PS Series)

Applicable Models
PL3000 seris, PLx930 series, PLx920 series, PL5910 series, PL5900 series, PS-A series

Check the following items if a display doesn't respond to touches in the applicable models listed above.
1.Is a touch panel driver installed?
2.Is the touch panel driver properly configured? (Touch panel driver for Windows: "UPDD")
■Devices
■Hardware (for RS232C connection)
■Advanced Settings
MEMO
-Refer to the following link if "ATPH59", a touch panel driver for MS-DOS is used.
PL5910 Series User Manual
- 8.1 MS-DOS Utility Programs
-Refer to the following link for the case of the FP series.
The touch panel doesn't respond. (FP Series)
1. Is a touch panel driver installed?

A touch panel driver is needed for touch operation in IPC.
If there is the [Start] menu -> [Programs] -> [UPDD] in the IPC, the touch panel driver is already installed, and go to the 2.
If there is not, install the touch panel driver. The software is downloadable for free from the following web page.

■ Windows (UPDD)
- Mouse Emulation Software Download Ver.3

■ MS-DOS (ATPH59)
- MS-DOS Touch Panel Communication Program Download
MEMO
-For the case of models other than the PL3000, x930, x920, 5910, 5900 and PS-A series, touch panel drivers different from "UPDD" and "ATPH59" are required.
2. Is the touch panel driver properly configured? (Devices)
Go to the [Start] menu, and select [Programs] -> [UPDD] -> [Settings].
Click the [Devices] tab. The communication method for touch operation is displayed in the area marked with a red cricle.

For USB connection: Digital, TSC-1310D Series, USB
For RS232C connection: Digital, TSC-1310D Series, Serial

Check whether the communication method in the [Settings] corresponds to the one for the applicable model in the following table.
If it does not correspond, change the setting with the [Modify...] button.
SeriesCommunication Method
PL3000 SeriesUSB
PLx930 SeriesUSB
PLx920 SeriesRS232C (COM4)
PL5910 SeriesRS232C (COM4)
PL5900 SeriesRS232C (COM4)
PS370xA SeriesUSB
PS371xA SeriesUSB
PS365xA SeriesUSB
PS345xA SeriesUSB
MEMO
-For the models allowing for switching interface between USB and RS232C, check whether a DIP switch setting corresponds to the communication method.
(The unit should be restarted after the DIP switch setting is changed.)
For DIP switch settings, refer to manuals for each of the models.
2. Is the touch panel driver properly configured? (Hardware: for RS232C connection)

Go to the [Start] menu, and select [Programs] -> [UPDD] -> [Settings].
Click the [Hardware] tab to check the [Communication Port Settings], whether "COM4" is selected for the [COM Port] or the [Auto Detect] is unchecked.
2. Is the touch panel driver properly configured? (Advanced Settings)

Go to the [Start] menu, and select [Programs] -> [UPDD] -> [Settings].
Click the [Advanced] tab, and check whether [Enabled] is checked.

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