**************************** GP-Viewer EX V3.09.550 **************************** Mar. 2024 Schneider Electric Japan Holdings Preface Thank you for using GP-Viewer EX. This GP-Viewer EX is software that allows you to display/operate the display unit's screen on the computer. (1) Operating Environments Windows 10 32bit/64bit OS (Home / Pro / Enterprise) Windows 11 64bit OS (Home / Pro / Enterprise) SP5000 Series Open Box (SP-5B40, SP-5B41, SP-5B41*) PS4000 Series PE4000 Series PS5000 Series PS6000 Series (2) Applicable Models GP-Viewer EX is available to the display unit (server) which has a network interface and to which the screen project edited with GP-Pro EX V2.1-V4.09.550 is transferred. For details on the applicable models, refer to "GP-Viewer EX Operation Manual". (3) Limitations 1. Portrait display is not supported. (Do not rotate the display unit.) 2. When using double-byte characters for screen titles, it may not display correctly in the Change Panel switch dialog. 3. In Data Display/Text Display, "Device" or "Device Type/Address" is specified in the Address Type, the display may be different from the server right after the connection is established. 4. If Global Window is set to "Indirect" and the data format is set to "BCD", the following restrictions apply. When Screen Mode is Asynchronous, moving the Global Window using Add or Subtract buttons to change X or Y coordinates did not operate properly. 5. When a JPG file name in CF card or USB stick storage has any null characters, the JPG file is not loaded. Replace the null characters with other characters. 6. In "Operation Lock": - When "Timeout" is short or there is a slave/GP-Viewer EX whose response is slow to a master's operation lock notification, the system variable "#H_IsLockOwner" of the display unit that has locked other display units remains ON. 7. When GP-Viewer EX connects or re-connects to the display unit, GP-Viewer EX sometimes displays different Alarms from those displayed on the display unit. In this case, select "Screen Update" from the menu of GP-Viewer EX. (4) Operation Manual Supplement 1. Special Relay Area (LS2071-LS2074, LS2078-LS2095) cannot be written from GP-Viewer EX. 2. You cannot open or save the settings file which is already open. 3. When using a long path for the settings file storage location, the GP may fail in acquiring data from external storage due to operating system path length restrictions. Use short paths for the Settings file. 4. When "Write GP-Viewer Data" is set to "Disable", GP-Viewer EX cannot lock the operation of the display unit. (5) History of problems resolved Problems resolved in V3.09.550: 1. Runtime of GP-Pro EX V4.09.550 is supported. Problems resolved in V3.09.500: 1. Runtime of GP-Pro EX V4.09.500 is supported. 2. Windows 7 and Windows 8.1 are not supported anymore. Problems resolved in V3.09.450: 1. Runtime of GP-Pro EX V4.09.450 is supported. Problems resolved in V3.09.400: 1. Runtime of GP-Pro EX V4.09.400 is supported. Problems resolved in V3.09.350: 1. Runtime of GP-Pro EX V4.09.350 is supported. Problems resolved in V3.09.300: 1. Runtime of GP-Pro EX V4.09.300 is supported. Problems resolved in V3.09.250: 1. Runtime of GP-Pro EX V4.09.250 is supported. Problems resolved in V3.09.200: 1. Runtime of GP-Pro EX V4.09.200 is supported. 2. Windows 8 is not supported anymore. Problems resolved in V3.09.150: 1. Runtime of GP-Pro EX V4.09.150 is supported. 2. Windows XP and Windows Vista are not supported anymore. Problems resolved in V3.09.120: 1. Runtime of GP-Pro EX V4.09.120 is supported. Problems resolved in V3.09.101: 1. Runtime of GP-Pro EX V4.09.101 is supported. Problems resolved in V3.09.100: 1. Runtime of GP-Pro EX V4.09.100 is supported. Problems resolved in V3.08.200: 1. Runtime of GP-Pro EX V4.08.200 is supported. Problems resolved in V3.08.101: 1. Resolved a false positive by some antivirus software. Problems resolved in V3.08.100: 1. Runtime of GP-Pro EX V4.08.100 is supported. Problems resolved in V3.08.000: 1. Runtime of GP-Pro EX V4.08.000 is supported. Problems resolved in V3.07.300: 1. Runtime of GP-Pro EX V4.07.300 is supported. Problems resolved in V3.07.200: 1. Runtime of GP-Pro EX V4.07.200 is supported. Problems resolved in V3.07.100: 1. Runtime of GP-Pro EX V4.07.100 is supported. Problems resolved in V3.07.000: 1. Runtime of GP-Pro EX V4.07.000 is supported. Problems resolved in V3.06.300: 1. Runtime of GP-Pro EX V4.06.300 is supported. Problems resolved in V3.06.200: 1. Runtime of GP-Pro EX V4.06.200 is supported. Problems resolved in V3.06.101: 1. The following behavior has been revised by removing corresponding file; Some virus check tools show a warning message of virus detection. Problems resolved in V3.06.100: 1. Runtime of GP-Pro EX V4.06.100 is supported. Problems resolved in V3.05.100: 1. Runtime of GP-Pro EX V4.05.100 is supported. 2. Improved the message displayed in troubleshooting when error occurs. Problems resolved in V3.05.000: 1. Runtime of GP-Pro EX V4.05.000 is supported. Problems resolved in V3.04.100: 1. Runtime of GP-Pro EX V4.04.100 is supported. Problems resolved in V3.04.000: 1. Runtime of GP-Pro EX V4.04.000 is supported. Problems resolved in V3.03.400: 1. Runtime of GP-Pro EX V4.03.400 is supported. Problems resolved in V3.03.300: 1. Runtime of GP-Pro EX V4.03.300 is supported. Problems resolved in V3.03.200: 1. Runtime of GP-Pro EX V4.03.200 is supported. Problems resolved in V3.03.100: 1. Runtime of GP-Pro EX V4.03.100 is supported. Problems resolved in V3.03.000: 1. Runtime of GP-Pro EX V4.03.000 is supported. 2. Connecting the OpenBOX to run time version 3.60 would halt operations. Problems resolved in V3.02.100: 1. Online update installation did not work. Problems resolved in V3.02.000: 1. Runtime of GP-Pro EX V4.02.000 is supported. Problems resolved in V3.01.000: 1. Runtime of GP-Pro EX V4.01.000 is supported. Problems resolved in V3.00.000: 1. Runtime of GP-Pro EX V4.00.000 is supported. Problems resolved in V2.60.000: 1. Runtime of GP-Pro EX V3.60.000 is supported. Problems resolved in V2.50.000: 1. Runtime of GP-Pro EX V3.50.000 is supported. Problems resolved in V2.12.000: 1. Runtime of GP-Pro EX V3.12.000 is supported. Problems resolved in V2.10.000: 1. Runtime of GP-Pro EX V3.10.000 is supported. Problems resolved in V2.01.200: 1. Runtime of GP-Pro EX V3.01.200 is supported. Problems resolved in V2.01.000: 1. Runtime of GP-Pro EX V3.01.000 is supported. Problems resolved in V2.00.000: 1. Runtime of GP-Pro EX V3.00.000 is supported. 2. Logic variables may not be changed in GP-Viewer EX. 3. The restoration alarm display may be different between GP-Viewer EX and Display Unit. 4. When connecting to Display Unit where a lot of alarms are generated, GP-Viewer EX may freeze during startup. Problems resolved in V1.71.000: 1. Runtime of GP-Pro EX V2.71.000 is supported. Problems resolved in V1.70.100: 1. Runtime of GP-Pro EX V2.70.100 is supported. Problems resolved in V1.70.000: 1. Runtime of GP-Pro EX V2.70.000 is supported. 2. When GP-Viewer EX is connected to the display unit which has been set up with Memory Loader, an error may occur. Problems resolved in V1.60.400: 1. Runtime of GP-Pro EX V2.60.400 is supported. Problems resolved in V1.60.300: 1. Runtime of GP-Pro EX V2.60.300 is supported. Problems resolved in V1.60.200: 1. Runtime of GP-Pro EX V2.60.200 is supported. 2. Although Global Window is displayed on the display unit when "Synchronous Mode" is specified for "Screen Mode", it may not be displayed on the GP- Viewer EX. Problems resolved in V1.60.000: 1. Runtime of GP-Pro EX V2.60.000 is supported. Problems resolved in V1.51.000: 1. Runtime of GP-Pro EX V2.51.000 is supported. Problems resolved in V1.50.000: 1. Runtime of GP-Pro EX V2.50.000 is supported. Problems resolved in V1.20.000: 1. Runtime of GP-Pro EX V2.40.000 is supported. Problems resolved in V1.11.100: 1. Some defects of GP-Pro EX V2.21.000's Runtime were fixed. Problems resolved in V1.11.000: 1. Runtime of GP-Pro EX V2.21.000 is supported. Problems resolved in V1.10.100: 1. If you have installed GP-Viewer EX V1.10 before uninstalling GP-Viewer EX V1.00, uninstall GP-Viewer EX V1.10 and then install it once again. 2. In "Operation Lock": - When a low value is specified for "Timeout" in Operation Lock and a heavy load is constantly applied to the CPU, the continuous high-speed operation may cause an error in GP-Viewer EX, which does not allow you to operate the connected master and the slave. In this case, exit the GP-Viewer EX where the error has occurred for restoration. Problems resolved in V1.10.000: 1. Forced screen change is not supported. Even if forced screen change is enabled, changing screens by touch from GP-Viewer EX is available. 2. At high communication speeds, changing multiple bits ON and OFF may not be recognized by GP-Viewer EX. GP-Viewer EX also may not recognize screen changes at high communication speeds. As a result GP-Viewer EX may display different data from the server or reproduces a sound but it recovers on a screen change. 3. When communication error occurred in a PLC, GP-Viewer EX stopped displaying the values of the other PLCs that were operating normally. 4. In the "Update Data in Storage" dialog, specifying "All Folder" in "Image Data" does not enable GP-Viewer EX to load all the image files in Storage. For all the image files in Storage to be loaded, you should leave the "Folder (includes subfolders)" blank and press OK button. 5. When "Update Data in Storage" is executed, the display of security level looks as if it has been changed (actually the security level isn't changed). 6. The same message scrolls twice continuously by the banner alarm function. Problems resolved in V1.00.200: 1. When a device/PLC was assigned to "System Area Start Address", it was unable to write to part of the PLC device. 2. While GP-Viewer EX is acquiring the SRAM data, the display unit changes to off-line mode and recovers to on-line mode without modifying setting. After that, GP-Viewer EX cannot acquire the SRAM data. Problems resolved in V1.00.100: 1. In the Sampling Settings, Mode tab, if you use the Data Full Bit Address or the Block Completed Bit Address, each bit turns on twice in a row as the condition is satisfied. 2. Even if screen synchronization is set up, when you use "Group with Auto OFF" in the Bit Switch group function, upon exiting GP-Viewer EX the Auto Off operation is run. 3. When the CPU utilization 100% status is sustained, the application may become the no-response condition or an application error may occur. 4. When a data read/write is made at high speeds by the operations below, the CPU utilization goes up and the problem of the item 3 occurs. - In Word Switch, select "Add Data", "Subtract Data" etc. and check "Continuous Add Feature". When you keep clicking the switch on the screen, the CPU utilization goes up. - With "Read Data From Each Alarm" enabled, change the triggered devices at the same time to read a large number of devices at a time. ================================================================================ Copyright (C) 2018 Schneider Electric Japan Holdings Ltd. All Rights Reserved. "The Terms and Conditions of Software License Agreement" of Schneider Electric Japan Holdings Ltd. do not apply to Adobe Systems products. All product names in this document are registered trademarks or trademarks of their respective owners. Pro-face is a registered trademark of Schneider Electric Japan Holdings Ltd. in Japan, U.S.A., Canada, Europe and other areas and countries. No part of this document may be used or reproduced without permission. ************************************ Release Note End *************************