Support information

Support information

For any technical question related to our products, please use information below to get in direct contact:

Contact with local support team directly

E-mail address
Address Schneider Electric Ltd
  University of Warwick Science Park
  Sir William Lyons Road, CV4 7EZ

Pro-face online support with TeamViewer

TeamViewer is a very sleek and easy to use desktop sharing tool.
With just a few mouse clicks you can set up a connection between your computer and our support staff.

Click on the image to start TeamViewer. Once TeamViewer is running, contact Pro-face UK with your ID and password to allow us to connect remotely to your PC.


More resources to help you out

More information about our software, manuals and hardware can be found through these links

Product manuals
Connectable devices (European driver list)
Software and driver downloads
Global support page

More information, sample projects and software upgrade information can be found on our global support page "Otasuke Pro!". Click below to navigate to our Global Online support.