GP6000-STD-MM01-EN.00

Reset Password

If you forget your password, you can reset it.

To perform a password reset, an optional SD card and commercially available USB storage are required. Please prepare external storage formatted with the FAT, FAT32, or exFAT file system.

NOTE:
  • If you forget the administrator password when Password Reset on Login Screen is disabled, you will not be able to reset the password or restore data in the product.

  • When you perform a password reset, all accounts will also be reset.

  • If you want to change from not using a password to using one, you will need to reset your password. Select Security > Password from the menu and skip to step 2 below.

  1. In the System Settings login screen, touch Can't login. The following screen is displayed.
  2. Connect the USB storage to this product.
  3. Touch the Save to USB storage button. The reset key file is saved to the USB storage.
  4. Touch the Eject USB storage button. Then make sure the USB storage LED is off.
  5. Remove the USB storage from the product and connect it to a computer.
  6. Copy the key file from the USB storage and paste it into the root directory of the SD card.
  7. Remove the SD card from the computer and insert it into the product.
  8. Touch the Execute button. The password reset is performed.
  9. The Create Account screen is displayed. Enter the username and password to recreate the administrator account.
NOTE: The reset key file cannot be used to reset other products. Please perform a reset, product by product.

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